FAQ

1. Does my BC carecard cover my eye exam fee?
If you are under 19 years of age, your eye exam fee is fully covered under your BC CareCard. For patients 65 years and older, a portion of your eye exam fee will be covered by your BC CareCard. For patients between the ages of 19-64, your eye exam is usually not covered by your BC CareCard, with the exception of patients who have specific eye diseases or health problems. All ocular health emergencies are covered under your BC CareCard.
2. What do I need to bring to my appointment?
If this is your first visit to our clinic, please bring your BC CareCard. You may also need to bring a pair of sunglasses and make arrangements for someone to drive you home in case the dilation drops (used to check the health of your eyes) cause you to be more light sensitive and blurry than usual. Don’t worry if you forget your sunglasses, we have temporary ones that will help you get where you need to go after your appointment.
3. Will my extended health care cover my eye exam fee?
For your convenience, we can directly bill most extended health care providers such as Great West Life, Sunlife, Green Shield, Pacific Blue Cross, etc.. (some exceptions apply).  You will need to bring your extended health care card that will have your policy and member ID information.  If you plan to submit for reimbursment yourself, please bring any additional paperwork that your extended health care provider requires and we will be happy to help you fill it out.
4. What languages does the clinic speak?
We are a multi-lingual clinic and can speak English, Cantonese, Mandarin and French.
5. Where can I park?
There is free parking along West 41st Avenue east of Maple Street. In addition, there are 1 and 2 hour parking on East Boulevard near the Kerrisdale Arena. Finally, about 4 blocks away there is a Kerrisdale Parking Lot, free parking for 2 hrs. It’s at 42nd Avenue on Yew Street.

FAQ

Book An Appointment